We want to give you superb customer service but sometimes things might go wrong. We can usually resolve most issues straightaway, so please email us on richard.turner@ruffena-venture.finance or call us on 01225 331498 to tell us how we can help.
What you'll need to tell us so that we can help you:
South Quay Plaza
183 Marsh Wall
London
E14 9SR Their phone numbers are +44 (0)300 123 9123 or +44 (0)800 023 4567. You can send an email to: complaint.info@financial-ombudsman.org.uk
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- Your personal details,
- What's gone wrong and
- What you want us to do to put things right.
- A consumer
- A business employing fewer than 10 persons that has an annual turnover that doesn't exceed €2 million
- If you are unsure whether the FOS will consider your complaint, please contact them directly for advice. The service the FOS provides is free and impartial and contacting them at any stage of your complaint will not affect your legal rights. The contact details for the FOS are:
South Quay Plaza
183 Marsh Wall
London
E14 9SR Their phone numbers are +44 (0)300 123 9123 or +44 (0)800 023 4567. You can send an email to: complaint.info@financial-ombudsman.org.uk
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